Privacy and Security

Supply Online is committed to protecting the privacy and accuracy of confidential information to the extent possible, subject to provisions of state and federal law. Supply Online is the sole owner of the information collected on its website. We do not re-distribute or sell personal information collected on our web servers. Supply Online collects information from our customers at several different points on our website including the order and quote pages.

What type of information is collected from visitors?

We collect the following categories of information to provide products and services to you, to communicate with you, to enhance our products, services, and operations, and for other operational, legal and compliance purposes:

Identification information: Information that confirms your identity such as name, alias, address, phone number, email address, payment information, signatures, or other identifiers. We may also collect, if required, online identifiers such as your IP address and government issues ID information for some specific kinds of transactions. Make sure you share the details of your ID only if we ask to share it with us.
Commercial information: Information related to products that you have purchased or considered purchasing
Protected class information under state or federal laws: Information about your age, gender, and family status
Online activities information: Your browsing history, search history and other information when you click on our advertisements
Geolocation data: Your precise geolocation data if you allow our application to collect it
Audio, electronic, and visual information: We may save your audio or video recording when you call us, but please note that we may not be able to associate such recordings with you

Why do we collect your information?

We use your personal information for various business or commercial purposes:

To enhance the customer experience
To facilitate customer communication and outreach
To build and update our marketing strategies
For legal, compliance and security purposes
For billing purposes (credit card information)

How is the information stored and protected?

Supply Online takes strong precautions to protect your information both online and offline. We use a variety of technical solutions to make shopping safe on our website. Your information is encrypted and is protected by industry-standard Secure Sockets Layer (SSL) software. While we use SSL encryption to protect sensitive information online, we also protect your information offline.

All your customer information is maintained in a restricted section. Only employees who need the information to perform a specific job function (for example, customer service representatives) are granted access to personally identifiable data.

Use of Cookies

Cookies are small packets of data that websites send to your computer or other internet connected devices. These technologies can uniquely identify your browser and log information, such as your device type, system and browser information, IP address, system language, location, and your interactions with the site. Most e-commerce websites use cookies to enhance the shopping experience of the visitors and to make it hassle free. We also use some functional cookies to pre-populate your log-in ID to make it easier for you, or to help us remember where you left off when you shopped, so you do not have to restart all over again. We may use browser cookies, flash cookies and other types of local storage.

You have the option to decline the use of cookies and still browse the website, but you would miss out on personalized shopping experience and online shopping facility.

Links to Other Websites

Our websites may link to other websites for your convenience and information such as product suppliers, manufacturers, and service providers. We are not responsible for the content or privacy practices of any website that we do not control and that does not point to this Privacy Statement.